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All customers of WriteDoc agree to the following terms, which automatically come into force upon receipt of written approval to start the project and an initial payment.
  1. Client Information
    Business name:    ________________________________________       

    Contact name: ________________________________________

    Street address: ________________________________________

    City/Town: ________________________________________

    Province/State: ________________________________________

    Postal/ZIP code: ________________________________________

    Country: ________________________________________

    Telephone number: ________________________________________

    Fax number: ________________________________________

    Contact Email: ________________________________________
  2. Project. The above-named client is engaging WriteDoc for a project type of:
    _____ Web-based documents
    _____ Web-based training
    _____ Web-based publishing
    _____ Web-based design
  3. Project Description. Specifically, WriteDoc is being engaged to:
  4. Authorization. If required, the client hereby authorizes WriteDoc to set up an account with an Internet Service Provider (ISP) and authorizes WriteDoc to set up any directories required for this project. The client agrees to pay directly to the ISP any set-up costs and ongoing service fees.
  5. Web-based Documents. Unless otherwise stated herein, WriteDoc bills all document development as follows:
    • Creation of new documents: $300/page
    • Editing of existing documents: $60/page
    • Conversion of existing documents: $10/page
  6. Web-based Training. Unless otherwise stated herein, WriteDoc bills all Web-based training course development at $600/interaction on the assumption that each training interaction requires a single 800 pixel by 600 pixel Web page.
  7. Web Page Elements. A WriteDoc Web page includes:
    • Words of text supplied by the client in their final form (up to 200 words/page); substantive editing will be billed at $60/hour; the first Web page is billed at $600 and additional ones are billed at $300/page
    • Scanning of one client-supplied photograph or logo (additional scanning will be billed at $20/image)
    • A single client-supplied graphic (placement of additional graphics will be billed at $20 each)
    • An email response link to a client-supplied email address
    • Up to 4 external links
    • Up to 2 hours of consultation for page design and marketing strategy (long-distance telephone charges are additional and will be billed at cost)
    • Forms if required (for example, a product order form) will use the writedocMail PHP-based forms processor and will be billed at $300 each (with a maximum of 20 items and 400 words of text); additional items (with up to 20 words of text) will be billed at $20 each
    • Publicizing of the Web site home page via NetMechanic or RegisterIt
    • Installation on the client’s ISP host computer
    • Updating existing content for one year (up to one hour); new content will be billed at $60/hour; new Web pages will be billed at $300 each
  8. Hourly Billing. [if appropriate]
    • Hours are billed at the rate of $ ________ in increments of 30 minutes. The total bill for a month's time and expenses will be presented at the end of a month or the completion of the project, whichever comes first.
    • Hourly rates cover normal transportation expenses in the Ottawa area, a printed copy and computer disk copy of your Web pages or documents, and Internet charges incurred by WriteDoc.
  9. Fixed Price Billing. [if appropriate]
    The client and WriteDoc agree that the project outlined above or in the document entitled

    ________________________ and dated _______________ shall be accomplished for a total of

    $________________ including all attendant expenses, except as indicated below:
  10. Additional Expenses. These might include long-distance telephone calls, connect time and surcharges for online research, postage or package delivery charges, scanning, graphic designer or programmer services, and other supplies or services purchased especially for your project. You will be notified of any additional expenses before they are incurred.
  11. Independent Contractor. WriteDoc is working as an independent contractor. WriteDoc is fully responsible for all project planning and implementation, the selection and provisioning of all project hardware and software, and the location where all project work is conducted.
  12. Legalities. WriteDoc does not warrant that documents, training courses, Web pages, or Web sites will meet client requirements or that document or course contents will be error free or that the operation of Web pages or Web sites will be uninterrupted or error-free. The entire risk as to the content, quality, and execution of documents, training courses, Web pages, and Web sites is with the client. In no event will WriteDoc be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the execution of or inability to access documents, training courses, Web pages or Web sites even if WriteDoc has been advised of the possibility of such damages.
  13. Subcontracting. WriteDoc reserves the right to assign other Web designers, writers, course developers, graphic designers or subcontractors to this project to ensure the right fit for the project as well as on-time completion.
  14. Copyrights, Trademarks, etc. The client represents to WriteDoc and unconditionally guarantees that any elements of text, graphics, photos, sounds, videos, programs, designs, trademarks, or other artwork furnished to WriteDoc for inclusion in documents, training courses, or Web pages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend WriteDoc from any claim or suit arising from the use of such elements furnished by the client.
  15. Assignment of Copyright. Copyright to the assembled work of documents, training courses, and Web pages produced by WriteDoc is owned by WriteDoc. Upon final payment of this contract, all rights owned by WriteDoc as to the design, text, graphics, photos, sounds, videos, and programs in documents, training courses, and Web pages are assigned to the client. Rights to text, graphics, text, photos, sounds, videos, and programs which were not produced by WriteDoc are limited to the client's use only; the products themselves remain the property of their respective owners.
  16. Fee Payment. Fees to WriteDoc are due and payable on the following schedule: 50% upon acceptance of this contract, 20% after draft delivery, 20% after beta delivery, and 10% after final delivery. If the total amount of this contract is less than $700, $500 must be paid upon acceptance of this contract with the remainder due after final delivery. If the client has not secured Web space on an ISP host computer by the time Web pages, training courses, or documents have been completed, the Web pages, training courses, or documents may be delivered to the client on disk or attached to an email message. Advertising Web pages to Web search engines will be done after the final payment has been received.
  17. Late Payment. All payments must be made promptly. Delinquent bills will be assessed a $60 charge if payment is not received within 10 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 5% penalty will be added for each month of delinquency. WriteDoc reserves the right to remove documents, training courses, and Web pages from viewing on the Internet until final payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process. This agreement becomes effective only when signed by WriteDoc. Regardless of the place of signing of this agreement, the client agrees that for purposes of venue, this contract was entered into in Ottawa, Ontario, Canada and any dispute will be litigated or arbitrated in Ottawa, Ontario, Canada.

The following person agrees to the terms of this agreement on behalf of their business.

On behalf of the client:

__________________________________________ Date ________________

On behalf of WriteDoc:

__________________________________________ Date ________________