Quote of the month: "There is no achievement without goals" Robert
Use Criticism to Set Goals
Briefings ideas that work
Employ this five-step plan when someone criticizes you and you decide
the criticism has some good points:
- Write a goal for each behavior you want to improve and describe
the changes you plan. Example: "My goal is to increase my sales
by 10%. To do that, Iíll call five more prospects each day and visit
15 more each week."
- Test each goal for clarity with this question: "Could someone
else read this goal and understand the changes Iíve described?"
- Describe the steps youíll take to reach a goal. And divide
each step into specific actions needed to complete each step.
- Schedule a starting time for each step leading to a goal and
a date by which youíll reach that goal.
- Devise a method for evaluating your success in reaching your
Note: Consider using others in your efforts for two reasons:
you may need help to carry out your plan; and it tells everyone you
contact, and your critic, that youíre committed to change.
Source: Joe Folkman, Executive Excellence, PO Box 50360,
Provo, UT 84604